"The consistent theme for a successful project was when all stakeholders – from client to planning, design and development – were aligned on what success is, transparent on their roles within the team, empowered with the tools to deliver, and with the voice to say when you can’t. Unsuccessful projects fail in at least one of these areas."
"Nostalgia is a natural human emotion, a survival mechanism that pushes people to avoid risk by applying what we’ve learned and relying on what’s worked before. It’s also about as useful as an appendix right now. When times seem uncertain, we instinctively become more conservative; we look to the past, to times that seem simpler, and we have the urge to re-create them. This impulse is as true for businesses as for people. But when the past has been blown away by new technology, by the ubiquitous and always-on global hypernetwork, beloved past practices may well be useless."